Effective Date: November 5, 2026
These Terms and Services ("Terms") govern your access to and use of the website located at prospectreg.com (the "Site") and related informational services operated by ProspectReg Health ("we," "us," or "our"). By accessing the Site, submitting forms, subscribing to communications, or using any online tools we provide, you agree to be bound by these Terms. If you do not agree, do not use the Site.
The Site offers general information about healthcare programs, physician directories, educational articles, pricing illustrations, and appointment request forms. Unless you enter into a separate written agreement with us or our clinical affiliates, nothing on the Site creates a doctor-patient relationship. Online forms collect scheduling preferences and contact details so that a representative may follow up; they do not guarantee appointment availability, clinical acceptance, or specific treatment outcomes.
Medical decisions require individualized evaluation by licensed professionals. Content on the Site—including blog posts, FAQs, and downloadable materials—is provided for educational purposes and is not a substitute for professional diagnosis, treatment, or emergency care. Always seek the advice of qualified clinicians regarding questions about symptoms, medications, or procedures.
You must be at least eighteen years old to submit forms or subscribe to marketing emails on your own behalf. If you provide information about a minor or dependent, you represent that you have legal authority to do so. You agree to supply accurate, current, and complete information and to update it when circumstances change.
You are responsible for maintaining the confidentiality of any portal credentials issued through separate patient systems. Notify us promptly if you suspect unauthorized access. We may suspend access when we detect fraudulent activity, abusive communications, or violations of these Terms.
When you submit an appointment, contact, pricing, subscription, or unsubscribe form, you authorize us to use the information solely to respond to your request. Response times vary based on volume and business hours. Submission does not confirm an appointment until you receive explicit confirmation from our scheduling team.
Telehealth and in-person services may be subject to additional consent forms, insurance verification, and clinical triage. We reserve the right to redirect emergency situations to appropriate emergency medical services rather than scheduling routine visits.
You agree not to misuse the Site. Prohibited conduct includes attempting to gain unauthorized access to servers or data, introducing malware, scraping content in violation of robots directives, impersonating another person, harassing staff through repeated submissions, or using the Site for unlawful purposes. We may investigate violations and cooperate with law enforcement when required.
All trademarks, logos, text, graphics, layouts, and software on the Site are owned by ProspectReg Health or licensed to us. You may view and print pages for personal, non-commercial use provided you retain copyright notices. You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit Site content for commercial purposes without prior written consent.
The Site may contain links to external websites, social platforms, or embedded tools operated by third parties. We do not control and are not responsible for their content, privacy practices, or availability. Your use of third-party resources is at your own risk and subject to their terms.
Membership tiers, fees, and bundled services displayed on the Site are illustrative unless otherwise stated in a signed agreement. Actual charges depend on clinical orders, payer rules, and applicable taxes. We may modify pricing descriptions at any time without prior notice, though changes will not retroactively affect confirmed contractual arrangements.
THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROSPECTREG HEALTH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS (USD) OR THE AMOUNT YOU PAID US FOR DIRECT SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER, EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify, and hold harmless ProspectReg Health and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, misuse of the Site, or infringement of third-party rights.
Our collection and use of personal information are described in the Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you acknowledge that you have read the Privacy Policy.
Marketing emails are sent only with your consent. You may withdraw consent at any time using the unsubscribe page or links included in messages. Transactional communications related to care coordination may still be sent when necessary to fulfill service requests.
We may revise these Terms periodically. The "Effective Date" at the top will reflect the latest version. Material changes may be highlighted on the Site. Continued use after changes become effective constitutes acceptance of the revised Terms.
These Terms are governed by applicable laws without regard to conflict-of-law principles. Before initiating formal proceedings, parties agree to attempt good-faith resolution by contacting info@prospectreg.com with a written description of the dispute. If unresolved, disputes shall be brought in courts of competent jurisdiction unless mandatory arbitration or consumer protection rules require otherwise.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. These Terms, together with the Privacy Policy and any supplemental notices on the Site, constitute the entire agreement regarding your use of the Site and supersede prior oral or written understandings on that subject.
Questions about these Terms may be directed to info@prospectreg.com.
