Effective Date: November 5, 2026
ProspectReg Health ("we," "us," or "our") respects your privacy and is committed to protecting personal information collected through prospectreg.com (the "Site"). This Privacy Policy explains what we collect, how we use and share it, how long we retain it, and the choices available to you. This Policy applies to visitors who browse the Site, submit forms, or subscribe to email updates. Separate notices may apply when you receive clinical services under dedicated patient agreements or regulated health privacy rules.
When you complete appointment, contact, pricing, subscribe, or unsubscribe forms, we may collect your name, email address, telephone number, preferred appointment dates, selected physicians or plans, message content, and consent checkboxes you affirm. If you communicate with us by email, we retain the content of those messages and our responses to maintain an accurate record of inquiries.
Like many websites, our servers may log technical data such as browser type, device category, referring URLs, pages viewed, and approximate timestamps. We use this information in aggregated form to improve performance, diagnose errors, and understand which educational content is most helpful. We do not use automatically collected data to make solely automated decisions that produce legal or similarly significant effects.
The Site may use essential cookies required for basic functionality and preference storage. We do not deploy third-party advertising cookies on static informational pages. You can configure your browser to refuse cookies, though some features may not operate as intended.
We use personal information for legitimate purposes including:
We do not sell your personal information to data brokers. We do not use form submissions to send unrelated commercial offers from unaffiliated marketers without your consent.
Where applicable privacy frameworks require a legal basis, we rely on your consent (for example, marketing subscriptions), performance of steps at your request prior to entering a care agreement (scheduling inquiries), our legitimate interests in operating and securing the Site balanced against your rights, and compliance with legal duties.
We may share information with:
If ProspectReg Health undergoes a merger, acquisition, or asset transfer, personal information may be transferred subject to continued protection consistent with this Policy, and we will provide notice when required.
Free-text fields in forms may contain health-related details you choose to disclose. We treat such information sensitively and limit access to personnel who need it to coordinate responses. When you become an active patient, additional protected health information may be governed by specialized medical privacy regulations and separate notices of privacy practices provided at intake.
We retain form submissions and correspondence for as long as necessary to fulfill the purposes described in this Policy, resolve disputes, enforce agreements, and meet record-keeping requirements. Marketing subscription records are retained until you unsubscribe, after which we maintain suppression lists to honor your choice. Aggregated analytics may be kept indefinitely in de-identified form.
We implement administrative, technical, and organizational safeguards appropriate to the nature of the Site, including encrypted transport (HTTPS), access controls for internal systems, and staff training on confidentiality. No method of transmission or storage is completely secure; we cannot guarantee absolute security but we work continuously to reduce risk.
The Site is intended for general healthcare information and may be accessed globally. If you access the Site from regions with distinct privacy laws, you acknowledge that information may be processed in locations where our service providers operate, subject to this Policy and applicable safeguards.
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is consent-based. To exercise rights, email info@prospectreg.com with sufficient detail for us to verify your request. We will respond within timeframes required by law.
You may unsubscribe from marketing emails at any time via the Unsubscribe Email page or links within messages. Unsubscribing does not affect transactional emails necessary to respond to active service requests.
The Site is not directed to children under thirteen, and we do not knowingly collect personal information from them through marketing forms. If you believe a child has provided information without appropriate consent, contact us so we can delete it.
External links on the Site are provided for convenience. Their privacy practices differ from ours. Review their policies before submitting information on those platforms.
Residents of certain jurisdictions may request details about categories of personal information collected, sources, business purposes, and categories of third parties with whom information is shared. You may also request deletion of personal information subject to exceptions for security, legal compliance, and ongoing service fulfillment. We will not discriminate against you for exercising privacy rights. Submit verifiable requests to info@prospectreg.com. Authorized agents may act on your behalf when they provide proof of authorization as required by applicable law.
We do not engage in cross-context behavioral advertising using Site form data. Email topics you select during subscription help us personalize newsletter content but do not affect clinical care decisions. We maintain suppression lists for unsubscribed addresses and scrub them from marketing exports on a scheduled basis.
Form fields are limited to information reasonably necessary to respond to your request. We discourage submitting highly sensitive identifiers or full medical histories through general contact forms; clinical intake processes use secured channels when you become a patient. Internal access is granted on a least-privilege basis and reviewed periodically.
If we become aware of a security incident that compromises personal information and triggers notification duties, we will inform affected individuals and regulators as required, describing the nature of the incident, categories of data involved, steps we are taking, and recommended protective measures you can consider.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Revisions will be posted on this page with an updated Effective Date. Material changes may be communicated through prominent Site notices or email when appropriate.
For privacy questions, requests, or complaints, contact:
ProspectReg Health — Privacy Office
Email: info@prospectreg.com
If you are dissatisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your jurisdiction where applicable laws provide that remedy.
